Last updated: 17 November 2025.
WatchSession™ is committed to protecting your privacy and ensuring the safety of your personal information. This Privacy Policy explains what data we collect, how we use it, and the choices you have regarding your information.
1. Information We Collect
1.1 Information You Provide to Us
We may collect:
- Account details: name, email address, password
- Billing information: payment details, billing address
- Communication data: messages, support requests, feedback
- Content you upload: files, images, or other data used within the platform
1.2 Information Collected Automatically
- Device and browser information
- IP address
- Usage data (pages visited, features used, actions performed)
- Cookies and tracking technologies
1.3 Information From Third-Party Services
We may receive limited information when you connect external integrations (e.g., Google, Stripe).
2. How We Use Your Information
- Provide and maintain the platform
- Improve performance and user experience
- Personalize dashboards and features
- Communicate important updates and support messages
- Process payments and manage subscriptions
- Ensure security, detect fraud, and comply with legal obligations
We never sell personal data.
3. Legal Basis for Processing (GDPR)
- Performance of a contract
- Consent
- Legitimate interests
- Legal obligations
4. Cookies and Tracking Technologies
Used for login, preferences, analytics, performance, and security.
You may disable cookies via your browser settings.
5. How We Share Your Information
- Trusted service providers (hosting, analytics, payments, email delivery)
- Legal authorities when required
- Business partners needed to enable optional features
We do not sell personal information.
6. Data Storage and Security
We use industry-standard measures including encrypted connections, secure data centers, access controls, and monitoring.
No system is perfectly secure.
7. Data Retention
We retain information only as long as necessary for service delivery, legal compliance, dispute resolution, or enforcement.
You may request deletion at any time.
8. International Data Transfers
Your data may be processed in other countries.
We apply safeguards such as Standard Contractual Clauses (SCCs).
9. Children’s Privacy
WatchSession™ is not intended for individuals under 16.
We do not knowingly collect children’s data.
10. Your Rights (GDPR/EEA)
You may request to:
- Access your data
- Rectify inaccuracies
- Delete your information
- Restrict or object to processing
- Receive a copy (data portability)
- Withdraw consent
To exercise these rights, please use our contact form.
11. Email Communications
You may receive:
- Transactional emails
- Platform notifications
- Optional marketing emails (only with consent)
You can unsubscribe from marketing at any time.
12. Changes to This Privacy Policy
We may occasionally update this policy.
The “Last updated” date will reflect any changes, and we may notify users when appropriate.
13. Contact Us
If you have questions regarding this Privacy Policy or your data rights, please contact us via our online form: